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Can a U Save Rent a Car vehicle be used for towing?2024-07-22T16:19:36+04:00

No, towing is a violation of the rental agreement and is strictly prohibited.

Why do customers need a credit card to rent a car?2024-07-22T16:19:36+04:00

Credit cards are required for the security deposit. This amount is blocked, not deducted, from the card unless there are charges added to the contract after the vehicle is returned. Examples include Salik (Toll) fees and traffic fines.

If a customer has full insurance (SCDW), do they still need a police report if the vehicle is damaged?2024-07-22T16:19:36+04:00

Yes, a valid police report is mandatory for any insurance coverage to be applied. SCDW must be opted for at the time of booking or vehicle pick-up and cannot be added during the rental.

What should customers do in case of a breakdown or accident?2024-07-22T16:19:36+04:00

U Save Rent a Car offers 24-hour breakdown and roadside assistance with all rental packages. In the event of an accident, do not move the vehicle unless it is causing an obstruction. Call the police (999) and stay with the vehicle if it is safe. A police report is necessary for insurance claims. Notify us about the incident so we can arrange a replacement vehicle if needed.

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