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Contact Us2024-07-30T17:18:54+04:00

Contace Details

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read our FAQ’s

When will the blocked amount be released?2024-07-22T16:19:36+04:00

The security deposit is not charged to the card, so there is no actual refund. However, it can take up to 29 days (or less, depending on the card provider or bank) for the block to be released. After this period, the blocked amount will become available for use again.

Can customers pick up the vehicle at one location and drop it off at another?2024-07-22T16:19:36+04:00

Yes, vehicles can be dropped off at any location within Dubai. A minimum drop-off charge may apply if terminating the contract.

Can someone other than the named driver drive the car?2024-07-22T16:19:36+04:00

Yes, an additional driver can be added for a minimal charge. Inform our counter staff at the time of rental and ensure the extra driver has a passport and valid driving license.

Is there a refund for unused days on a rental agreement?2024-07-22T16:19:36+04:00

There is no refund for unused days on daily and weekly rentals. For monthly rentals, if the customer returns the vehicle before the completion of the month, a refund will be applied, subject to the application of a shorter duration package.

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